Medical Office Concierge: Patient Access & Admin

OhioHealth; Dublin (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

OhioHealth Dublin is seeking an Office Specialist to provide receptionist and clerical support, ensuring smooth patient flow, accuracy in registration, and solid customer service in a fast-paced medical office.

Responsibilities include phone management, insurance verification, data entry in EMR, and administrative tasks. Prior health care or secretarial experience is preferred; daytime hours and a 40-hour work week are expected.

Qualifications

• High school diploma or GED required.
• 1-2 years of secretarial/healthcare office experience preferred.
• Basic computer skills and ability to use EMR and billing systems.

Responsibilities

• Greet patients and check in as they arrive.
• Answer multi-line phone system and route calls.
• Verify insurance information and collect co-pays.
• Enter patient data into EMR accurately.
• Process paperwork and pre-authorizations as needed.
• Maintain organized charts and filing, including scanning.
• Support staff with clerical tasks and scheduling.

Skills

Customer service

Phone system

Data entry

EMR

Education

High School diploma or GED

Tools

EMR software

Billing systems

Job description

OhioHealth Dublin is seeking an Office Specialist to provide receptionist and clerical support, ensuring smooth patient flow, accuracy in registration, and solid customer service in a fast-paced medical office.

Responsibilities include phone management, insurance verification, data entry in EMR, and administrative tasks. Prior health care or secretarial experience is preferred; daytime hours and a 40-hour work week are expected.