Medical Office Concierge & EMR Scheduler

OhioHealth Corporation; New Albany (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

OhioHealth Riverside is seeking an Office Specialist to provide receptionist and clerical support, ensuring patient flow and satisfaction. Responsibilities include answering phones, scheduling in EMR, data entry, and insurance verification.

The Office Specialist is expected to be well organized, customer service oriented, and proficient with computers. 1-2 years of related healthcare experience is preferred.

Qualifications

• High School or GED is required.
• 1-2 years of secretarial experience in health care or medical office.
• Strong computer knowledge and customer service orientation.

Responsibilities

• Greets patients and handles front-desk duties including registering patients and directing calls.
• Schedules patient appointments in the EMR system and verifies insurance information.
• Performs data entry of patient information and supports staff as assigned.
• Handles multi-line phone system and coordinates with clinicians and office staff.
• Maintains organized patient charts and assists with filing and document processing.

Education

High School or GED

Job description

OhioHealth Riverside is seeking an Office Specialist to provide receptionist and clerical support, ensuring patient flow and satisfaction. Responsibilities include answering phones, scheduling in EMR, data entry, and insurance verification.

The Office Specialist is expected to be well organized, customer service oriented, and proficient with computers. 1-2 years of related healthcare experience is preferred.