Medical Office Communications Specialist

Riverside Nursing Center of Thomaston; Newport News (VA); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Riverside Health System in Newport News, Virginia, is seeking a Front Office Clerk to support scheduling, answer multi-line calls, and handle patient messages. The role requires high school graduation and preferred experience in medical offices or insurance processing.

The position is on-site and offers entry-level to mid-range pay with room for experience-based advancement. You will verify insurance, manage appointment scheduling, screen calls for priority, and coordinate with front office

Formación

• High school diploma or equivalent required.
• Experience in medical office or insurance preferred.

Responsabilidades

• Verifies insurance information when scheduling appointments and logs information into computer.
• Answers all incoming phone calls on multiple lines and routes to appropriate staff.
• Sorts and delivers all messages and coordinates with team members.

Conocimientos

Phone etiquette

Customer service

Scheduling

Clerical skills

Educación

High school diploma or equivalent

Herramientas

Scheduling software

Phone system

Descripción del empleo

Riverside Health System in Newport News, Virginia, is seeking a Front Office Clerk to support scheduling, answer multi-line calls, and handle patient messages. The role requires high school graduation and preferred experience in medical offices or insurance processing.

The position is on-site and offers entry-level to mid-range pay with room for experience-based advancement. You will verify insurance, manage appointment scheduling, screen calls for priority, and coordinate with front office