Medical Office Assistant: Scheduling, Registration & Billing

University Hospital; Newark (NJ); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision Insurance

HSA & FSA

Retirement/Pension Plan

Employee Assistance Program

Job summary

University Hospital in Newark, NJ seeks a Medical Office Assistant to support daily clinic operations. You will greet and register patients, schedule appointments, handle referrals, and assist with billing and records management. Strong customer service and clerical skills are essential.

Requirements include a high school diploma or GED, two years of clerical experience, and proficiency with MS Office and electronic registration/medical records systems; bilingual abilities are a plus.

Qualifications

• High school diploma or GED is required; associate degree is preferred.
• Two years of clerical experience including receptionist and scheduling duties.
• Proficient with MS Office and electronic registration/medical record systems; excellent customer service.

Responsibilities

• Greet patients and visitors and explain clinic procedures; maintain courteous service.
• Accurately schedule, cancel, and confirm patient appointments per department criteria.
• Register patients completely and accurately; collect required information.
• Answer phones, take messages, and route inquiries appropriately.
• Maintain an organized filing system and prepare documents for scanning/records.
• Assist with billing procedures and forms; support documentation for referrals.
• Develop and maintain positive customer relations in line with guidelines.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or GED

Associate degree (preferred)

Tools

MS Office

Electronic registration systems

Medical records systems

Job description

University Hospital in Newark, NJ seeks a Medical Office Assistant to support daily clinic operations. You will greet and register patients, schedule appointments, handle referrals, and assist with billing and records management. Strong customer service and clerical skills are essential.

Requirements include a high school diploma or GED, two years of clerical experience, and proficiency with MS Office and electronic registration/medical records systems; bilingual abilities are a plus.