Medical Office Assistant — Scheduling & PACS Support

MyMichigan Medical Group; Alpena, Northern (MI, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

MyMichigan Medical Group in Alpena, MI is seeking a detail-oriented administrative assistant to support the department's clerical and patient flow duties. The role involves answering phones, scheduling, scanning, and maintaining records to ensure smooth clinic operations.

Ideal candidates have a High School diploma, basic computer skills, and the ability to handle sensitive information with confidentiality. Familiarity with PACS/EPIC and OSHA training are pluses.

Qualifications

• One year of computer-related work experience.
• Proficient in using personal computer and word processing.
• OSHA training completed annually.
• Knowledge of medical terminology and medical office procedures preferred.
• Experience with PACS, CD burners and digitizers preferred.
• Maintain patient confidentiality and comply with policies.

Responsibilities

• Process patients for examination including scanning and orders.
• Scan and transcribe orders into Epic; verify orders.
• Verify lab work and prep for exam.
• Contact patients by phone to confirm or schedule appointments.
• Coordinate add-on exams and patient exam appointments between departments.
• Function as PACS super-user for daily file maintenance.

Skills

Customer service

Communication

Computer literacy

Data entry

Confidentiality

Education

High School Diploma or GED

Tools

PACS

CD burners

Digitizers

Microsoft Windows

Job description

MyMichigan Medical Group in Alpena, MI is seeking a detail-oriented administrative assistant to support the department's clerical and patient flow duties. The role involves answering phones, scheduling, scanning, and maintaining records to ensure smooth clinic operations.

Ideal candidates have a High School diploma, basic computer skills, and the ability to handle sensitive information with confidentiality. Familiarity with PACS/EPIC and OSHA training are pluses.