Medical Office Assistant: Scheduling, Records & PACS

MyMichigan Health; Alpena (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health is seeking a detail-oriented administrative assistant to provide exceptional customer service by answering phones, scheduling, scanning, and maintaining department records. You will process patient information, verify orders, and coordinate appointments within Epic and PACS systems.

The role requires at least a high school diploma, one year of computer-related work, and OSHA training. Knowledge of medical terminology and confidentiality is essential in a technology-driven

Qualifications

• One (1) year computer related work experience or additional computer courses required.
• Proficient in using personal computer and word processing systems required.
• Mandatory OSHA training must also be completed annually according to the Exposure Control Plan.
• Knowledge of medical terminology, medical office policies, practices and procedures as normally acquired through two years working in a medical office or similar setting preferred.
• Experience in using CD burners, digitizers and knowledge of Picture Archiving and Communication System (PACS) preferred.
• Maintains confidentiality with all patient information and data obtained.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
• An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Responsibilities

• Performs all office procedures necessary to process patients for examination as required. This includes: Scanning and Transcribing of Orders into Epic; Verification of Orders; Verification of appropriate Lab work and prep for exam; Contacting patients by phone to confirm and or schedule appointments and provide instruction; Burning patient studies to dvd for outside referral upon request.
• Function as super-users for PACS system, performing daily maintenance of patient files
• Coordinate add-on exams and patient exam appointments between departments
• Must use standard office and data processing equipment in the performance of daily duties; effectively communicate with patients, physicians, supervisor and co-workers; must understand policy and locate manuals for MSDS, Fire Safety and Disaster Plan.
• Otherduties in the department related to the job classification.
• Participated in Continuous Quality Improvement as required by the Health System and the job description.
• Other duties as assigned.

Skills

Customer service

Proficient in Windows

Word processing

OSHA training

Medical terminology

Education

High School Diploma or GED

Tools

PACS system

CD burners

Digitizers

Job description

MyMichigan Health is seeking a detail-oriented administrative assistant to provide exceptional customer service by answering phones, scheduling, scanning, and maintaining department records. You will process patient information, verify orders, and coordinate appointments within Epic and PACS systems.

The role requires at least a high school diploma, one year of computer-related work, and OSHA training. Knowledge of medical terminology and confidentiality is essential in a technology-driven