Medical Office Assistant: Scheduling, Billing & Registration

FirstHealth of the Carolinas, Inc.; Fayetteville (NC); Vor Ort; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

FirstHealth of the Carolinas, Inc. is seeking a front-line patient services and billing assistant to support clinic operations. You will handle phones, schedule appointments, verify insurance, and process payments.

The role emphasizes accurate coding (CPT/ICD-10), strict privacy compliance, and delivering outstanding customer service to patients across multiple locations. You should have a high school diploma, a year of technical training, and 3 years’ medical billing experience, with strong

Qualifikationen

• Experience with practice management systems.
• Office automation skills.
• Extensive knowledge of CPT and ICD-10 coding and insurance reimbursement.
• Strong interpersonal and verbal communication skills.
• Good organizational skills.
• Committed to and demonstrates excellent customer service when dealing with all types of customers.

Aufgaben

• Answers phones, routes calls and takes accurate messages with urgency for patient distress.
• Schedules patient appointments and registers new patients with up-to-date demographics/insurance.
• Identifies barriers to communications.
• Verifies insurance eligibility and scans cards/IDs.
• Checks patients in and out with correct ICD-10/CPT coding.
• Posts payments accurately according to policy.
• Reconciles financial data at day and month end.

Kenntnisse

Office automation

CPT coding

ICD-10 coding

Insurance reimbursement

Interpersonal communication

Organizational skills

Customer service

Billing software

Ausbildung

High school diploma

Technical College or certification

Tools

Practice management systems

Jobbeschreibung

FirstHealth of the Carolinas, Inc. is seeking a front-line patient services and billing assistant to support clinic operations. You will handle phones, schedule appointments, verify insurance, and process payments.

The role emphasizes accurate coding (CPT/ICD-10), strict privacy compliance, and delivering outstanding customer service to patients across multiple locations. You should have a high school diploma, a year of technical training, and 3 years’ medical billing experience, with strong