Medical Office Assistant — Patient Care & Scheduling

MH-Memphis Hospitals; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

MLH in Memphis is seeking a Medical Office Assistant to join the ambulatory/clinic site, handling front desk functions, answering calls, triaging, EMR registration, and patient portal assistance.

You will greet patients, collect payments, schedule appointments, and support management and clinicians. The role requires a High School Diploma and comfort with medical terminology; prior office experience is preferred.

Qualifications

• High School Diploma or Equivalent is required.
• Basic understanding of medical terminology.
• Experience in a physician office or with insurance verifications is preferred (1-3 years).

Responsibilities

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
• Collects co-pays and insurance data to ensure full and proper payment.
• Manages the front desk area by greeting patients and visitors and responding to requests for information in person or by phone.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.

Skills

Medical terminology

Customer service

Communication skills

Data entry

Organizational skills

Education

High School Diploma or Equivalent

Job description

MLH in Memphis is seeking a Medical Office Assistant to join the ambulatory/clinic site, handling front desk functions, answering calls, triaging, EMR registration, and patient portal assistance.

You will greet patients, collect payments, schedule appointments, and support management and clinicians. The role requires a High School Diploma and comfort with medical terminology; prior office experience is preferred.