Medical Office Assistant: Patient Care & Billing

Virtua Health; Camden (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) / 403(b)

Paid time off

Paid sick leave

Short-term disability

Long-term disability (optional)

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health in New Jersey seeks a Medical Office Assistant to perform frontline office duties, verify insurance, schedule appointments, register patients, and enter billing information into the system. The role includes collecting co-pays, handling pre-certifications, and supporting a busy clinical team with accuracy and excellent customer service.

HS diploma required, 1–2 years of medical office experience preferred.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Excellent communication

Customer service

Multitasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua Health in New Jersey seeks a Medical Office Assistant to perform frontline office duties, verify insurance, schedule appointments, register patients, and enter billing information into the system. The role includes collecting co-pays, handling pre-certifications, and supporting a busy clinical team with accuracy and excellent customer service.

HS diploma required, 1–2 years of medical office experience preferred.