Medical Office Assistant: Patient Care & Admin Support

Medicus Spine & Joint; Pensacola (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Professional development

Job summary

Medicus Spine & Joint is seeking a dedicated Medical Office Assistant to join our team in Pensacola, FL. You will be the first point of contact for patients, handling check-in, scheduling, and inquiries while providing essential administrative support to clinicians.

The role requires EMR proficiency, strong communication, and meticulous organization to maintain patient records and coordinate care across departments.

Qualifications

• High school diploma or equivalent; additional certification in healthcare administration or medical assisting is a plus.
• Previous experience as a medical office assistant or in a similar administrative role in a healthcare setting.
• Proficiency in using electronic medical records (EMR) systems and other office software.
• Excellent communication and interpersonal skills, with a compassionate and patient-centered approach.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Attention to detail and a commitment to maintaining patient confidentiality.

Responsibilities

• Greet and check in patients, verify patient information. Schedule and confirm appointments, answer phone calls, and address patient inquiries.
• Maintain and update patient records, manage electronic medical records (EMR), and handle data entry with accuracy and confidentiality.
• Prepare examination rooms, and support healthcare providers as needed.
• Manage office supplies, ensure the cleanliness and organization of the reception area, and coordinate with other departments to facilitate patient care.

Skills

Communication skills

Organizational skills

Multitasking

Empathy

Education

High school diploma

Healthcare administration certification

Tools

EMR software

Office suites

Job description

Medicus Spine & Joint is seeking a dedicated Medical Office Assistant to join our team in Pensacola, FL. You will be the first point of contact for patients, handling check-in, scheduling, and inquiries while providing essential administrative support to clinicians.

The role requires EMR proficiency, strong communication, and meticulous organization to maintain patient records and coordinate care across departments.