Medical Office Assistant - Mental Health Clinic

Key Point Health Services Inc.; Dundalk (MD); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Sick and Safe Leave

PTO accrual

Up to 7 paid holidays

Job summary

Key Point Health Services Inc. is seeking a full-time Office Assistant for our Dundalk, Maryland outpatient clinic.

The role requires mid-level Microsoft Office proficiency, excellent customer service, and prior medical office exposure to support day-to-day operations and patient interactions. Responsibilities include greeting patients, answering phones, maintaining accurate records, and ensuring patient confidentiality.

Qualifications

• High School Diploma or equivalent.
• Medical receptionist experience preferred.
• Mid-level competency with Microsoft Office Suite.
• Excellent Customer Service skills.
• Maintains respect of clients and dedication to meeting their needs.

Responsibilities

• Ensures a smooth-running office.
• Answers phone and greets patients immediately, interrupting other work if necessary.
• Provides clerical support services in accordance with Key Point Health Services, Inc. standards for quality, patient rights, availability, and nondiscrimination.
• Keeps complete timely and accurate records including phone and other messages.
• Ensures security and secure storage of patient records.

Skills

Microsoft Office

Customer service

Education

High School Diploma

Job description

Key Point Health Services Inc. is seeking a full-time Office Assistant for our Dundalk, Maryland outpatient clinic.

The role requires mid-level Microsoft Office proficiency, excellent customer service, and prior medical office exposure to support day-to-day operations and patient interactions. Responsibilities include greeting patients, answering phones, maintaining accurate records, and ensuring patient confidentiality.