Compassionate Medical Office Assistant

Key Point Health Services; Catonsville (MD); On-site; USD 19,000 - 27,000; Full time

Job summary

Key Point Health Services in Catonsville, MD, is seeking a full-time Office Assistant for our outpatient clinic. The role includes front-desk duties, scheduling, records handling, and general clerical support.

You will welcome patients, answer calls, maintain confidentiality, and help ensure a smooth and compliant office environment. A high school diploma and medical office experience are preferred; reliable transportation and a background check are required.

Qualifications

• Proficient with Microsoft Office Suite.
• Excellent Customer Service skills.
• Someone who has an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.
• High Diploma or equivalent
• Experience working in a medical office/clinic setting
• Medical receptionist experience preferred
• Must have reliable source of transportation to and from work
• Pass a criminal background check and provide a negative drug screen

Responsibilities

• Ensures a smooth-running office.
• Performs duties in a timely, effective fashion.
• Ensures security and secure storage of patient records.
• Answers phone and greets patients immediately, interrupting other work if necessary.
• Provides clerical support services in accordance with Key Point Health Services standards for quality, patient rights, availability, and nondiscrimination.
• Keeps complete timely and accurate records including phone and other messages.

Skills

Microsoft Office

Customer Service

Cultural sensitivity

Confidentiality

Education

High Diploma or equivalent

Job description

Key Point Health Services in Catonsville, MD, is seeking a full-time Office Assistant for our outpatient clinic. The role includes front-desk duties, scheduling, records handling, and general clerical support.

You will welcome patients, answer calls, maintain confidentiality, and help ensure a smooth and compliant office environment. A high school diploma and medical office experience are preferred; reliable transportation and a background check are required.