Medical Office Assistant — Patient-Centric Support

Key Point Health Service Inc; Baltimore (MD); On-site; USD 19,000 - 27,000; Full time

Job summary

Key Point Health Services is seeking a full-time Office Assistant for our Dundalk, MD clinic to support daily operations of the outpatient mental health program. The role requires strong customer service skills and mid-level proficiency in Microsoft Office, with prior medical office experience preferred.

Responsibilities include answering phones, greeting patients, maintaining confidential records, and providing clerical support to ensure efficient clinic operations.

Qualifications

• High school diploma or equivalent.
• Medical office experience preferred.
• Mid-level competency with Microsoft Office Suite.
• Excellent Customer Service skills.

Responsibilities

• Keeps the office running smoothly and securely.
• Answers phone and greets patients promptly.
• Maintains complete timely and accurate records with patient confidentiality.
• Provides clerical support in accordance with Key Point Health Services standards.
• Manages messages and other administrative tasks as needed.

Skills

Microsoft Office Suite

Customer service

Education

High school diploma or equivalent

Job description

Key Point Health Services is seeking a full-time Office Assistant for our Dundalk, MD clinic to support daily operations of the outpatient mental health program. The role requires strong customer service skills and mid-level proficiency in Microsoft Office, with prior medical office experience preferred.

Responsibilities include answering phones, greeting patients, maintaining confidential records, and providing clerical support to ensure efficient clinic operations.