Medical Office Assistant – Hyperbaric & Wound Care

Advocate Health; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Advocate Health is seeking an administrative assistant to greet patients and visitors, collect payments, and handle routine information requests. The role schedules appointments, coordinates calendars and travel logistics, and ensures accurate data entry into the patient system.

Responsibilities include answering calls, triaging clinical inquiries, handling medical records requests, and producing basic reports.

Qualifications

• Proficient in Microsoft Office (Excel, PowerPoint, Access, Word).
• Strong multitasking and data entry skills.
• Excellent written and verbal communication.

Responsibilities

• Greets patients and visitors, collects insurance co-payments, and responds to routine information requests.
• Schedules and maintains calendars for appointments, meetings, and travel; coordinates related logistics.
• Enters patient information into the system and coordinates with physician offices as needed.
• Answers calls, triages clinical calls, and handles problems appropriately.
• Assembles and releases patient medical records and works with Medical Records for notes/information.
• Generates and distributes basic reports; maintains department logs and reports.

Skills

Microsoft Office

Education

High School Diploma

Job description

Advocate Health is seeking an administrative assistant to greet patients and visitors, collect payments, and handle routine information requests. The role schedules appointments, coordinates calendars and travel logistics, and ensures accurate data entry into the patient system.

Responsibilities include answering calls, triaging clinical inquiries, handling medical records requests, and producing basic reports.