Administrative Specialist – Hyperbaric & Wound Care

Aurora Health Care; Town of Oconomowoc (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Aurora Health Care is seeking an Administrative Assistant to greet patients, collect co-pays, schedule appointments, and coordinate clerical tasks in a fast-paced environment.

The role involves entering patient information, coordinating with physician offices, handling calls, assembling records, and generating basic reports. Strong MS Office skills and excellent organizational abilities are essential.

Qualifications

• High School diploma required.
• Typically 1 year of scheduling, customer service, and administrative/clerical support experience.
• Proficient in Microsoft Office (Excel, PowerPoint, Access, Word).
• Ability to multi-task and communicate effectively.

Responsibilities

• Greets patients and visitors promptly and courteously; collects insurance co-payments and responds to routine information requests.
• Schedules and maintains calendars; coordinates agendas, site selection, catering, AV, and document prep.
• Enters patient information into the computer system and coordinates appointments with other areas or physician offices.
• Answers and screens calls; triages clinical calls and resolves problems.
• Assembles, copies, and releases patient medical records; works with Medical Records on notes requests.
• Generates and distributes basic reports; updates existing reports as needed.
• Opens, sorts, distributes mail; operates office equipment and may order supplies.
• Completes referrals and follows up on re-authorizations; handles patient registration information.

Skills

multi-tasking

customer service

administrative support

Microsoft Office

communication

Education

High School Diploma

Tools

Microsoft Office

Job description

Aurora Health Care is seeking an Administrative Assistant to greet patients, collect co-pays, schedule appointments, and coordinate clerical tasks in a fast-paced environment.

The role involves entering patient information, coordinating with physician offices, handling calls, assembling records, and generating basic reports. Strong MS Office skills and excellent organizational abilities are essential.