Medical Office Assistant & Front Desk Coordinator

Riverside Nursing Center of Thomaston; Newport News (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Nursing Center of Thomaston in Newport News, VA seeks an Office Assistant to support the office manager. You will handle patient registration, insurance eligibility, and scheduling while welcoming patients and managing phone lines.

Also responsible for chart prep, referrals, and resolving basic billing anomalies. Ideal candidates have a High school diploma (preferred) and prior medical office experience.

Qualifications

• High school diploma or equivalent preferred.
• Experience in medical office settings is advantageous.

Responsibilities

• Ensures patient registration and demographics are accurate and updated; manages daily schedule and reschedules appointments as needed.
• Obtains referrals and insurance information; completes chart prep and prints visit summaries and receipts.
• Greets patients, answers phones, takes messages, and assists with office communications; notes potential compliance concerns.

Education

High school or equivalent (Preferred)

Job description

Riverside Nursing Center of Thomaston in Newport News, VA seeks an Office Assistant to support the office manager. You will handle patient registration, insurance eligibility, and scheduling while welcoming patients and managing phone lines.

Also responsible for chart prep, referrals, and resolving basic billing anomalies. Ideal candidates have a High school diploma (preferred) and prior medical office experience.