Patient Services Coordinator – Medical Office

101 Riverside Hospital, Inc.; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

101 Riverside Hospital, Inc. in Newport News, Virginia is seeking an Office Assistant who will support the office manager by handling patient registration, eligibility verification, and reception duties, ensuring accurate demographics and smooth check-in.

You will greet patients, answer phones, schedule appointments, coordinate referrals, prepare charts, and help maintain compliance with billing processes. The role emphasizes attention to detail and teamwork in a busy healthcare setting.

Qualifications

• Experience in a medical office and familiarity with patient registration processes.
• Strong communication skills and a patient-focused approach.
• Attention to detail in entering demographics, insurance information, and scheduling.

Responsibilities

• Verify and update patient demographics; monitor daily schedule and reschedule appointments as needed.
• Greet patients, answer phones, schedule appointments, coordinate referrals, and prepare charts.
• Identify and report compliance, insurance, and billing anomalies.

Skills

Customer service

Communication

Phone etiquette

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

Patient registration software

Job description

101 Riverside Hospital, Inc. in Newport News, Virginia is seeking an Office Assistant who will support the office manager by handling patient registration, eligibility verification, and reception duties, ensuring accurate demographics and smooth check-in.

You will greet patients, answer phones, schedule appointments, coordinate referrals, prepare charts, and help maintain compliance with billing processes. The role emphasizes attention to detail and teamwork in a busy healthcare setting.