Medical Office Assistant & Front Desk Coordinator

MedStar Health; Bethesda (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health is seeking an Office Assistant in Bethesda, MD to perform clerical and patient care duties essential to daily operations. Responsibilities include patient registration, scheduling, insurance verification, charge entry, and front desk support in a clinical setting.

The role requires a high school diploma (A.A. or BA preferred) and 1–2 years of customer service/medical office experience. Strong Microsoft Office skills and excellent communication are expected.

Qualifications

• Excellent customer service and communication skills.
• Proficiency with Word, Excel and Outlook.
• Highly organized and able to multi-task in a fast-paced medical office.

Responsibilities

• Register and schedule patients for reviews, appointments, and procedures.
• Verify insurance information and coordinate services/authorizations.
• Manage payments including copays and reconciliations and assist with records.
• Support front desk and call center coverage as needed.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

Job description

MedStar Health is seeking an Office Assistant in Bethesda, MD to perform clerical and patient care duties essential to daily operations. Responsibilities include patient registration, scheduling, insurance verification, charge entry, and front desk support in a clinical setting.

The role requires a high school diploma (A.A. or BA preferred) and 1–2 years of customer service/medical office experience. Strong Microsoft Office skills and excellent communication are expected.