Medical Office Assistant - Flexible Part-Time (Evenings/Weekends)

WELL Health Technologies Corp. (TSX: WELL); Vancouver (WA); On-site; USD 28,000 - 30,000; Part time

Job summary

WELL Health Clinic Network Inc. is seeking a motivated Medical Office Assistant to join our team in Hastings Sunrise. You will provide administrative and clinical support to ensure smooth clinic operations and excellent patient care, working with physicians and staff to manage appointments, referrals, results, and billing.

The role requires strong customer service, teamwork, and organization. Flexible shifts, including evenings and weekends, are required as part of a busy clinic environment.

Qualifications

• High school diploma or equivalent is required.
• Exceptional customer service and a patient-focused approach.
• Strong interpersonal and team collaboration skills.
• Clear verbal and written communication skills.
• Strong attention to detail; ability to plan, organize, and prioritize work.
• Ability to work independently and with a team in a busy clinic.
• Problem-solving and initiative.
• Flexibility to work varying shifts, including evenings and weekends.
• MOA certificate program is an asset.
• Experience with OSCAR EMR and MSP billing are assets.

Responsibilities

• Provide administrative support: answer calls, greet patients, schedule appointments, manage referrals, support results management, and process billing.
• Assist with collecting and preparing laboratory specimens and basic on-site tests; sterilize instruments.
• Check in patients, escort to examination rooms, prepare spaces, respond to non-clinical questions, and provide post-appointment assistance.
• Maintain patient information confidentiality and security at all times.
• Perform other clinical and administrative duties as directed by clinic management.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Organization

Prioritization

Teamwork

Problem solving

Flexibility

MOA certificate

OSCAR EMR

MSP billing knowledge

Education

High school diploma or equivalent

MOA certificate program (asset)

Tools

OSCAR EMR

MSP billing knowledge

Job description

WELL Health Clinic Network Inc. is seeking a motivated Medical Office Assistant to join our team in Hastings Sunrise. You will provide administrative and clinical support to ensure smooth clinic operations and excellent patient care, working with physicians and staff to manage appointments, referrals, results, and billing.

The role requires strong customer service, teamwork, and organization. Flexible shifts, including evenings and weekends, are required as part of a busy clinic environment.