Medical Office Administrative Specialist

Infor; Marshall (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Infor in Marshall, MI seeks an administrative professional to support a busy medical office and help clinicians focus on patient care. The role involves front-desk duties, scheduling, insurance verification, and effective communication with patients and staff.

You will handle registration, appointments, document scanning, and coordination of referrals, with a strong emphasis on accuracy and patient service.

Qualifications

• Associate’s degree or equivalent formal education preferred.
• Excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining focus and productivity.

Responsibilities

• Answer calls, route to proper destination, and schedule appointments.
• Greet patients, assist with registration and check-in.
• Process mail, scan documents, and manage office supplies.
• Assist with intake and insurance forms, and verify insurance eligibility.
• Collect copays and outstanding balances; support QA initiatives.
• Update patient demographics and coordinate referrals.
• Schedule high-tech imaging appointments and manage calendar flow.
• Communicate with clinical staff to gather necessary patient information.

Skills

Telephone communication

Interpersonal skills

Written communication

Data extraction

Computer software proficiency

Email

Calendar management

Word processing

Spreadsheets

Independent work

Education

Associate’s degree or equivalent

Tools

EMR systems

Job description

Infor in Marshall, MI seeks an administrative professional to support a busy medical office and help clinicians focus on patient care. The role involves front-desk duties, scheduling, insurance verification, and effective communication with patients and staff.

You will handle registration, appointments, document scanning, and coordination of referrals, with a strong emphasis on accuracy and patient service.