Medical Office Operations Assistant – Patient Care

Infor; Marshall (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Marshall Primary Care in Marshall, MI is seeking a Department Assistant to handle administrative duties, patient check-in, scheduling, and clerical tasks to keep the office organized and allow clinicians to focus on patient care.

You will manage calls, registrations, insurance verifications, document processing, and coordination of referrals and imaging, while maintaining accuracy and a friendly, professional demeanor.

Qualifications

• Associate’s degree or equivalent preferred.
• Excellent telephone, written and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining focus and productivity.
• Experience with data extraction from multiple information systems; proficient with common software.
• Able to work independently.

Responsibilities

• Answer incoming calls and route to proper destination; schedule appointments.
• Greet patients and assist with registration and scheduling.
• Process mail and faxes; prepare Electronic Medical Records.
• Inventory, order and maintain office supplies.
• Verify patient information and insurance eligibility.
• Collect copays and outstanding balances; coordinate referrals and imaging scheduling.

Skills

Telephone communication

Written communication

Interpersonal skills

Multitasking

Analytical skills

Problem solving

Independent work

Education

Associate degree or equivalent

Tools

Email

Calendar

Word processing

Spreadsheets

Data extraction

Job description

Marshall Primary Care in Marshall, MI is seeking a Department Assistant to handle administrative duties, patient check-in, scheduling, and clerical tasks to keep the office organized and allow clinicians to focus on patient care.

You will manage calls, registrations, insurance verifications, document processing, and coordination of referrals and imaging, while maintaining accuracy and a friendly, professional demeanor.