Medical Office Administration and Billing

American Family Care Ladera Ranch; Mission Viejo (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Training & development

Dental insurance

Retirement benefits

Flexible scheduling

Employee referral incentives

Great small business work environment

Job summary

Join a leading primary and urgent care provider as a Medical Office Administrator in a vibrant and supportive environment. This role offers a unique opportunity to contribute to patient care while managing essential office tasks, from billing to patient interactions. You will be part of a dedicated team that values excellence in customer service and operational efficiency. With a focus on growth and development, this position provides a pathway for career advancement within a company that prioritizes employee satisfaction and well-being. If you're passionate about healthcare and eager to make a difference, this role is perfect for you.

Qualifications

• 1+ year experience in medical office administration required.
• Strong communication skills and customer service focus.

Responsibilities

• Manage office administrative tasks and HR duties.
• Process billing, payments, and assist with medical records.
• Greet patients and handle inquiries effectively.

Skills

Customer Service

Medical Office Administration

Billing and Coding

Communication Skills

Compliance Knowledge

Education

Bachelor's Degree

Job description

Benefits:

1. 401(k)
2. Bonus based on performance
3. Competitive salary
4. Health insurance
5. Opportunity for advancement
6. Paid time off
7. Training & development
8. Dental insurance
9. Retirement benefits
10. Employee referral incentives
11. Great small business work environment
12. Flexible scheduling
13. Additional perks!

Responsibilities:

1. Office administrative work
2. HR Duties
3. Process billing, payments, and other financial transactions
4. Assist with medical record filing and data entry, insurance and payer follow-ups
5. Greeting patients visiting the facility, answering any questions they may have, and helping them fill out the required forms
6. Answering phone calls, creating appointments, directing the calls as required, and handling all queries
7. Maintaining a filing system for all patient documents and reports submitted
8. Answering emails and other electronic messages as required
9. Creating invoices and bills, processing insurance forms, and managing vendors and contractors
10. Transcribing all notes and documents related to treatments
11. Coordinate with other departments to ensure smooth operations
12. Assist with special projects and other administrative tasks
13. Other Medical Office Administration and Billing tasks

Qualifications:

1. Bachelor’s degree preferred - Not Required
2. A minimum of 1 year experience in medical office administration required
3. Demonstrated skills in written, verbal, and consultative communications
4. Ability to deliver high levels of customer service and achieve customer satisfaction
5. Understanding of compliance and regulatory guidelines
6. Understanding of medical office administration/billing

Company Overview:

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF).