Medical Receptionist and Administrative Assistant for multiple Clinics

American Family Care Ladera Ranch; Mission Viejo (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Job summary

Join a leading urgent care provider where you can make a difference in patients' lives! This role involves managing patient check-ins, verifying insurance, and maintaining accurate records in a fast-paced environment. You will play a crucial role in ensuring positive patient relations and efficient administrative tasks. With a focus on quality care, this position offers a supportive work atmosphere where your contributions are valued. Enjoy a competitive salary and a range of benefits in a collaborative setting that prioritizes both employee and patient satisfaction. If you have a passion for healthcare and customer service, this opportunity is perfect for you.

Qualifications

• High School graduate or equivalent; Associate or Bachelor's preferred.
• Previous medical clerical experience and good computer knowledge required.

Responsibilities

• Check patients in and out, verify insurance, and maintain records.
• Provide excellent customer service and assist patients with appointments.

Skills

Medical Billing

Front Desk and Reception Skills

Customer Service Skills

Accounts Payable

Good Phone and Follow Up Skills

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Great small business work environment

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities:

• Familiar with Medical Billing
• Front Desk and Reception Skills
• Good Phone and Follow Up Skills
• Work with Insurance companies and follow up with Patients for billing and A/R
• Accounts Payable
• Manage Administrative Tasks
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards as needed
• Register patients, update patient records, verify insurance accurately and timely, and check patients
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications:

• High School graduate or equivalent. Associate or Bachelor's degree preferred.
• Previous medical clerical experience preferred.
• Good computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.