Medical Office Admin & Patient Experience Specialist

Infor; Marshall (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare services provider is seeking an administrative assistant for their Marshall office. The candidate will handle clerical tasks, manage patient interactions, and support clinical staff to ensure the smooth operation of the healthcare office. Responsibilities include scheduling appointments, verifying insurance, and maintaining patient records. An Associate's degree is preferred along with strong communication skills. The workplace is fast-paced and requires the ability to multitask effectively.

Qualifications

• Must be 18 years of age.
• Experience with data extraction from various information systems.
• Ability to manage multiple tasks while maintaining productivity.

Responsibilities

• Handle administrative duties within a medical office.
• Manage incoming calls and routing.
• Assist patients with registration and scheduling.
• Collect copay and outstanding balances.

Skills

Excellent telephone communication

Interpersonal skills

Analytical skills

Problem-solving skills

Education

Associate's degree or equivalent

Tools

Electronic medical records system

Word processing software

Spreadsheets

Email and electronic calendar

Job description

A healthcare services provider is seeking an administrative assistant for their Marshall office. The candidate will handle clerical tasks, manage patient interactions, and support clinical staff to ensure the smooth operation of the healthcare office. Responsibilities include scheduling appointments, verifying insurance, and maintaining patient records. An Associate's degree is preferred along with strong communication skills. The workplace is fast-paced and requires the ability to multitask effectively.