Office Assistant - Primary Care - Lumberton

Virtua Health; Lumberton Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Lumberton Township seeks an Office Assistant for primary care. Responsibilities include managing patient appointments, handling billing tasks, and ensuring smooth office operations. The ideal candidate should possess excellent communication skills, multitasking abilities, and a high school diploma or equivalent. Experience in a medical office is preferred. This position plays a crucial role in delivering quality service in a fast-paced environment.

Qualifications

• Strong communication and customer service skills are essential.
• Ability to manage multiple tasks efficiently.
• Prior medical office experience is preferred.

Responsibilities

• Answer and screen incoming phone calls, directing them appropriately.
• Schedule patient appointments and register patients, updating demographics.
• Perform billing functions and collect co-pays.
• Prepare referrals and obtain pre-certifications.
• Train and mentor office assistants.

Skills

Excellent communication skills

Customer service skills

Multi-tasking abilities

Computer literacy

Education

HS diploma or equivalent

Job description

Office Assistant - Primary Care - Lumberton

Perform medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring, directs all calls to appropriate staff member.
• Responsible for scheduling patient appointments and registering patients, updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, preparing work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Required Education

HS diploma or equivalent.