Patient Access & Billing Specialist

UNC Health; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a Full Time Medical Administrative Assistant to support patient check-in/out, billing inquiries, and appointment scheduling. The role emphasizes accurate data entry, insurance verification, and coordination with care teams in a fast-paced outpatient setting.

Responsibilities include maintaining compliance with policies, handling revenue cycle tasks, and providing excellent customer service to patients and families while using healthcare software to document

Qualifications

• High school diploma or GED is required.
• Preferred completion of an accredited medical administrative assisting program.
• Prior experience in a medical office is preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, and provides other administrative duties as required.
• Performs patient check in and check out procedures; processes insurance verification and authorization; codes visits using ICD/CPT; balances daily receipts; answers billing questions.
• Schedules patient appointments and enters required demographic and clinical information into the system; coordinates with other parties.
• Orders and maintains clinical and office supplies and equipment.
• Complies with HIPAA, OSHA, and infection prevention policies; participates in unit performance improvement activities.
• Delivers good customer service and communicates effectively with patients, families, and staff.

Education

High school diploma or GED

Job description

UNC Health in Raleigh, NC is seeking a Full Time Medical Administrative Assistant to support patient check-in/out, billing inquiries, and appointment scheduling. The role emphasizes accurate data entry, insurance verification, and coordination with care teams in a fast-paced outpatient setting.

Responsibilities include maintaining compliance with policies, handling revenue cycle tasks, and providing excellent customer service to patients and families while using healthcare software to document