Medical Imaging Intake & Scheduling Specialist

Capitol Imaging Services; Cypress (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Capitol Imaging Services is seeking an orderly Sorter to process incoming orders via fax and email, create and update patient charts, and coordinate appointment scheduling. You will verify patient information, protect confidentiality, and communicate with internal teams to ensure accuracy and timely processing.

The role emphasizes attention to detail, professional phone manners, and the ability to work both independently and as part of a team within a healthcare environment.

Qualifications

• High school diploma or equivalent preferred.
• Healthcare, medical office, imaging, data entry, or customer service experience preferred.
• Strong attention to detail and high accuracy.

Responsibilities

• Sort and process incoming fax documents and imaging orders promptly and accurately.
• Create new patient charts and ensure all patient data is correctly entered.
• Enter and verify patient demographics, insurance, and order information with accuracy.
• Process incoming email orders following established workflows.
• Schedule and coordinate patient appointments per protocol.
• Maintain organized electronic patient records and protect confidentiality.
• Communicate missing or unclear information to internal teams.
• Provide courteous customer service to patients and referring offices.
• Meet productivity and turnaround-time expectations.
• Perform other duties related to imaging order processing as assigned.

Skills

Attention to detail

Verbal and written communication

Data entry

Customer service

Multitasking

Phone etiquette

Teamwork

Confidentiality

Education

High school diploma or equivalent

Tools

EMR systems

Fax systems

Job description

Capitol Imaging Services is seeking an orderly Sorter to process incoming orders via fax and email, create and update patient charts, and coordinate appointment scheduling. You will verify patient information, protect confidentiality, and communicate with internal teams to ensure accuracy and timely processing.

The role emphasizes attention to detail, professional phone manners, and the ability to work both independently and as part of a team within a healthcare environment.