Sorter/Labeler (50782)

Capitol Imaging Services; Houston (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Capitol Imaging Services in Houston is seeking a Part-time Sorter to handle incoming fax and email imaging orders. You will create patient charts, enter demographics and order data, and coordinate scheduling with patients and internal teams.

The role emphasizes accuracy, confidentiality, and professional communication while providing courteous service to patients and referring offices. PRN days may vary.

Qualifications

• High school diploma or equivalent preferred.
• Healthcare, medical office, imaging, data entry, or customer service experience preferred.
• Strong attention to detail and accuracy.
• Ability to organize and prioritize multiple orders and requests.
• Comfortable with computers, email, fax, and scheduling systems.
• Strong verbal and written communication; professional telephone manner.
• Ability to learn new systems quickly and work independently or in a team.

Responsibilities

• Sort and process incoming fax and imaging orders promptly and accurately.
• Review documents for completeness and routing to the correct workflow.
• Create new patient charts and input patient demographics and order details.
• Enter and verify patient information in scheduling and EMR systems.
• Create and update patient appointments as required.
• Respond to emails and match orders to patients with care.
• Maintain organized electronic records and protect patient confidentiality.
• Communicate missing or unclear information to internal teams.
• Provide courteous customer service to patients, referring offices, and staff.
• Meet productivity, accuracy, and turnaround-time expectations.

Education

High school diploma or equivalent

Tools

Computers

Email systems

Fax systems

EMR Scheduling systems

Job description

Job DetailsJob Location: Houston - Houston MRI Cypress - Cypress, TX 77433 Position Type: PRN Job Shift: Day Job Category: Health Care

Position Summary

The Sorter is responsible for accurately processing incoming fax and email orders, creating and maintaining patient charts, entering patient information, and coordinating appointments. This position plays an important role in ensuring patient orders are processed efficiently, accurately, and according to company procedures. The Sorter will also learn to communicate with patients by phone and assist with scheduling appointments.

Essential Duties and Responsibilities

• Sort and process incoming fax documents and imaging orders in a timely and accurate manner.
• Review incoming documentation for completeness and identify the appropriate processing workflow.
• Create new patient charts and ensure all required patient information is accurately entered into the appropriate systems.
• Enter and verify patient demographic, insurance, clinical, and order information with a high level of accuracy.
• Create and update patient appointments as required.
• Process incoming email orders for the assigned region, following the same established workflow used for faxed orders.
• Review email orders and supporting documentation to ensure information is complete and properly matched to the correct patient.
• Maintain organized and accurate electronic patient records.
• Follow established procedures for handling patient information and protect patient confidentiality at all times.
• Communicate with internal teams regarding missing, incomplete, or unclear information needed to process an order.
• Learn and perform patient scheduling by telephone, including communicating professionally with patients and coordinating appointment times.
• Provide courteous and professional customer service to patients, referring offices, and internal staff.
• Meet established productivity, accuracy, and turnaround-time expectations.
• Perform other duties related to imaging order processing and patient coordination as assigned.

Qualifications and Skills

• High school diploma or equivalent preferred.
• Previous healthcare, medical office, imaging, data entry, or customer service experience is preferred.
• Strong attention to detail and a high degree of accuracy.
• Ability to organize and prioritize multiple incoming orders and requests.
• Comfortable working with computers, email, fax systems, and electronic medical or scheduling systems.
• Strong verbal and written communication skills.
• Professional and courteous telephone manner.
• Ability to learn new systems, processes, and procedures quickly.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to maintain confidentiality when handling sensitive patient information.

Key Performance Expectations

The successful candidate will demonstrate accuracy, reliability, efficiency, attention to detail, professionalism, and excellent customer service while ensuring imaging orders move through the process correctly and efficiently.