Medical Imaging Field Service Engineer | Multi-State Travel

GSI Solutions LLC; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

GSI Solutions LLC is seeking a Field Service Engineer to cover customer sites across New Jersey, Pennsylvania, Delaware, and New York. You will install, maintain, and repair diagnostic imaging equipment, working directly with healthcare clients and representing the company professionally on every call.

The role requires hands-on field service experience with medical imaging devices, strong troubleshooting skills, and a commitment to safety and regulatory standards.

Qualifications

• Field service experience on medical or imaging equipment in customer environments.
• Strong troubleshooting and technical support skills to resolve hardware and software issues.
• Experience performing preventive maintenance and meeting service schedules.
• Solid customer service skills: clear communication, managing expectations, and building strong client relationships.

Responsibilities

• Install, maintain, and repair diagnostic imaging equipment at customer sites.
• Perform preventive maintenance to keep equipment reliable and on schedule.
• Diagnose and troubleshoot hardware and software issues.
• Provide timely technical support in clinical environments.
• Document all service activities accurately.
• Collaborate with internal teams and vendors.
• Follow safety and regulatory standards.
• Deliver responsive, professional customer service.

Skills

Field service experience

Troubleshooting

Preventive maintenance

Customer service

Communication

Education

Associate's or bachelor's degree in electronics/biomedical engineering or related field

Tools

Diagnostic tools

Windows PCs

Networking

DICOM/PACS connectivity

Job description

GSI Solutions LLC is seeking a Field Service Engineer to cover customer sites across New Jersey, Pennsylvania, Delaware, and New York. You will install, maintain, and repair diagnostic imaging equipment, working directly with healthcare clients and representing the company professionally on every call.

The role requires hands-on field service experience with medical imaging devices, strong troubleshooting skills, and a commitment to safety and regulatory standards.