Medical Front Office Specialist (3532)

US Heart and Vascular; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

HeartPlace - Bedford Imaging Clinic in Bedford, TX is seeking a Full-Time Medical Front Office Specialist for daytime shifts. The role requires a high school diploma and at least 1 year in medical front desk and customer service, plus authorization and EMR exposure. You will handle calls, scheduling, and provider coordination.

Join a team offering a comprehensive benefits package, a Monday-Friday schedule, and CME allowance. Travel to cover other offices may be required as needed.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of obtaining prior authorization experience is required.
• 6 months of EMR experience is required; ECW or Athena preferred but not required.

Responsibilities

• Answers phone calls in a timely and efficient manner.
• Transfers calls according to procedure.
• Schedules appointments in a timely and efficient manner.
• Schedules appointments as directed by referring providers.
• Pages providers for hospital consults/call backs according to procedure.
• Confirms appointments.
• Enters authorization information on patient account in computer.
• Cross trains on covering check in/out for other offices.
• May travel to cover other offices.
• Maintains information in a confidential manner.

Skills

Customer service

Phone etiquette

Communication

Education

High School Diploma or GED

Tools

ECW EMR

Athena EMR

Job description

Medical Front Office Specialist (3532)

HeartPlace - Bedford Imaging Clinic - Bedford, TX 76021

Overview

Position Type

Full Time

Job Shift

Day

Education Level

High School Diploma/GED

Travel Percentage

None

Category

Other Positions

Description

US Heart and Vascular is in need of a Full-Time Medical Front Office Specialist to join our team at HeartPlace in Bedford, TX.

Responsibilities:

• Answers phone calls in a timely and efficient manner
• Transfers calls according to procedure
• Schedules appointments in a timely and efficient manner
• Schedules appointments as directed by referring providers
• Pages providers for hospital consults/call backs according to procedure
• Confirming of appointments
• Enters authorization information on patient account in computer
• Cross trains on covering check in/out for other offices
• May travel to cover other offices Maintains information in a confidential manner
• Performs related work as required

Requirements:

• 1 year of medical front desk and customer service experience is required
• 6 months of obtaining prior authorization experience is required
• 6 months of EMR experience is required. ECW or Athena preferred but not required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Dallas/Fort Worth, TX

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.