Medical Front Office Specialist

Valley Clinics Internal Medicine; Salem (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

Valley Clinics Internal Medicine seeks a Front Office Specialist to manage patient interactions and administrative tasks. The role requires professional communication, scheduling expertise, and a commitment to patient service in a full-time onsite capacity with typical hours Monday to Friday.

Qualifications

• Knowledge of HIPAA regulations.
• Self-motivated, proactive in responsibilities.
• Excellent verbal communication skills.

Responsibilities

• Greet and welcome patients and families.
• Schedule appointments and maintain patient records.
• Collect copays and confirmations.

Skills

Customer service

Verbal communication

Problem solving

Education

Experience in medical office

Job description

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• The essential functions for the Front Office Specialist include but are not limited to the following:
• Professionally greets and welcomes patients and their family/friends
• Schedules appointments for patients in an efficient and timely manner
• Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff
• Checks patients in for their appointments and out after examinations
• Records patient cancellations and missed appointments
• Collects copays and other balances on patient accounts
• Scans in variety of forms and daily correspondence
• Maintains accurate records and patient charts
• Calls patients for courtesy reminders of appointments
• Other duties as assigned
  
  

Job Description:

• The essential functions for the Front Office Specialist include but are not limited to the following:
• Professionally greets and welcomes patients and their family/friends
• Schedules appointments for patients in an efficient and timely manner
• Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff
• Checks patients in for their appointments and out after examinations
• Records patient cancellations and missed appointments
• Collects copays and other balances on patient accounts
• Scans in variety of forms and daily correspondence
• Maintains accurate records and patient charts
• Calls patients for courtesy reminders of appointments
• Provides general administrative support
• Other duties as assigned
  
  

Qualifications:

• Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) and Compliance
• Self- motivated and willing to take on responsibilities and challenges. Seeks better ways to find solutions and offers suggestions for improvement. Maintain production and quality assurance standards
• Able to use logic and reasoning to evaluate alternative solutions
• Personable, customer service focused, optimistic and sets a positive tone in all conversations
• Possesses excellent verbal communication skills. Speaks clearly and persuasively, delivers information in a professional and courteous manner - multitasking
• Previous experience in medical office required
  
  

This is an onsite, full-time position.

The expected pay rate for this role is $18-20/hr.

Hours: Monday, Tuesday, Thursday, Friday - 7:30am - 5:00pm (Wednesday and weekends off)

Powered by JazzHR

2tonZE1cmu

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Internet Publishing

Referrals increase your chances of interviewing at Valley Clinics Internal Medicine by 2x

Sign in to set job alerts for “Medical Office Assistant” roles.

Medical Assistant, South Salem Primary Care

Part Time Patient Coordinator (All Family Vision Care)

Clinic Services Specialist 2 - Medical Receptionist

Clinic Services Specialist 2 - Medical Receptionist

Patient Care Coordinator (Medical Receptionist) - Full Time

Medical Assistant- Primary Care Float (36 Hours) Salem

Care Coordinator / Medical Office Assistant - HYBRID - Salem/Keizer

Medical Assistant, West Hills Family Care

Care Team Medical Assistant (I-II-III, IV)

Medical Assistant (MA) Specialist - Urgent Care

Medical Assistant (MA) Specialist - Urgent Care

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.