Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Montgomeryville (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider seeks a Medical Front Office - Patient Service Specialist to enhance patient experience at their North Wales center. This full-time position involves managing patient interactions, scheduling appointments, and ensuring smooth operations at the front desk. Ideal candidates will have a High School Diploma and previous healthcare experience, contributing to a supportive and efficient environment.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Mentorship and orientation programs

Qualifications

• Minimum: High School Diploma or GED.
• Healthcare experience required.

Responsibilities

• Greet and register patients, provide information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Healthcare experience

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at NovaCare Rehabilitation.

Overview

Position: Medical Front Office - Patient Service Specialist

Location: 1210 Bethlehem Pike, North Wales, PA 19454

Type of Employment: Full-time

Schedule: Weekdays (Hours Vary)

Compensation: $17-$18/hour - based on experience

As a patient service specialist at our outpatient physical therapy center in North Wales, you'll manage both the patient and business sides of our center, ensuring an exceptional experience starting at the front desk. Your role can significantly impact each patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients, provide information about their visit, and inform them about their next appointment during check-out
• Schedule patient appointments in person and via phone
• Communicate regularly with attorney offices, insurance companies, translation services, operational leaders, and the business development team
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• Healthcare experience

Additional Data

We are committed to diversity and equal opportunity. Qualified applicants will be considered without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, veteran status, or any other protected characteristic under law.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care