Medical Front Office - Patient Service Specialist

Select Medical; Cherry Hill Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Patient Service Specialist to enhance the patient experience at their Cherry Hill outpatient center. In this full-time role, you will be the first point of contact for patients, ensuring they receive exceptional service from the moment they arrive. Your responsibilities will include greeting and registering patients, scheduling appointments, and managing insurance verifications. With a focus on teamwork and patient care, this position offers a supportive environment and opportunities for career growth. Join a company that values work-life balance and invests in your future through comprehensive benefits and retirement plans.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Life and disability protection

Mentorship and orientation programs

Qualifications

• Must have a High School Diploma or GED.
• 1 year of medical office experience is required.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage co-pays.
• Communicate with insurance companies and other parties.

Skills

Patient Registration

Communication Skills

Scheduling

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Cherry Hill, NJ

Type of Employment: Fulltime

Schedule: Weekdays - Varies (2 evenings until 7pm)

Compensation: Starting at $19/hour (Pending experience)

When patients enter our outpatient physical therapy center in Cherry Hill, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required
• 1 Year of Medical Office Experience

Preferred Qualifications:

• 1 Year of Scheduling Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.