Medical Front Office - Patient Service Specialist

Select Medical; Glastonbury (CT); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare company seeks a Patient Service Specialist for its Glastonbury center. This part-time role involves patient registration, appointment scheduling, and insurance communication, ensuring an exceptional patient experience from the front desk. Ideal candidates will have a High School Diploma or GED and strong communication skills.

Responsibilities

• Greet and register patients, provide information about their visit.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices and insurance companies.
• Collect co-pays and manage insurance authorizations.

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Glastonbury,CT

Type of Employment: Part Time

Schedule: Weekdays - Varies

Compensation: $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Glastonbury, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans