Medical Front Office - Patient Service Specialist

Select Medical; Stratford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Patient Service Specialist, where your role is vital in ensuring patients have an exceptional experience from the moment they enter the center. This summer position offers flexible weekday hours, allowing you to engage with patients and manage appointments effectively. Your contributions will significantly enhance patient care, making a real difference in their journey. If you have a passion for healthcare and customer service, this is a fantastic opportunity to grow in a supportive environment.

Qualifications

• High School Diploma/GED required.
• Health Care Experience is necessary.

Responsibilities

• Greet and register patients, providing appointment information.
• Schedule appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Health Care Experience

Customer Service Skills

Communication Skills

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Stratford,CT

Type of Employment: PRN/Per diem (SUMMER POSITION)

Schedule: Weekdays - Varies

Compensation: $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Stratford, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• Health Care Experience

Preferred Qualifications:

• 1 Year of Front Desk Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.