Medical Front Office & Scheduling Coordinator

Northeast Georgia Health System; Gainesville (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a Receptionist to support Physician Services and front office operations. Responsibilities include screening calls, managing referrals, scheduling appointments, and handling mail and patient information in the EPIC system.

The role emphasizes accurate data entry, timely communication, and coordination with physicians and the Central Business Office. A high school diploma or GED is required, with EMR proficiency being essential.

Qualifications

• High School Diploma or GED.
• Knowledge of and proficiency with EMR (Electronic Medical Record) systems.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced. Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Skills

EMR Proficiency

Education

High School Diploma or GED

Job description

Northeast Georgia Health System is seeking a Receptionist to support Physician Services and front office operations. Responsibilities include screening calls, managing referrals, scheduling appointments, and handling mail and patient information in the EPIC system.

The role emphasizes accurate data entry, timely communication, and coordination with physicians and the Central Business Office. A high school diploma or GED is required, with EMR proficiency being essential.