Medical Front Office Scheduler - Friendly Patient Concierge

Nflsurgeons; Jacksonville (FL); In loco; USD 19.000 - 27.000; Tempo pieno

Descrizione del lavoro

Nflsurgeons is seeking a Medical Front Office Specialist/Scheduler to join our Jacksonville, FL healthcare team. The role focuses on creating a welcoming patient experience while efficiently handling scheduling, billing, and insurance tasks.

The ideal candidate will multitask in a busy medical office, maintain accuracy in data entry, and collaborate closely with physicians and staff to ensure excellent patient care. Shift is full-time with standard daytime hours.

Competenze

• Minimum 2 years of customer service experience.
• Healthcare receptionist or medical office experience is a plus.
• Typing speed around 50 WPM preferred.
• Background check and drug screening required.

Mansioni

• Schedule and route all incoming calls and appointments.
• Welcome patients warmly and maintain professional phone etiquette.
• Update patient demographics and insurance information.
• Collect payments and process transactions.
• Verify insurance eligibility and obtain referrals/authorizations.

Conoscenze

Customer service

Multitasking

Communication

Punctuality

Team player

Data entry

Formazione

High school diploma or GED

Strumenti

Practice Management System

Descrizione del lavoro

Nflsurgeons is seeking a Medical Front Office Specialist/Scheduler to join our Jacksonville, FL healthcare team. The role focuses on creating a welcoming patient experience while efficiently handling scheduling, billing, and insurance tasks.

The ideal candidate will multitask in a busy medical office, maintain accuracy in data entry, and collaborate closely with physicians and staff to ensure excellent patient care. Shift is full-time with standard daytime hours.