Patient-Centric Medical Office Scheduler

Southeast Orthopedic Specialists, LLC; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Southeast Orthopedic Specialists, LLC is seeking a Medical Office Scheduler for our Corporate Headquarters in Jacksonville, FL. The role requires accurate data entry, insurance eligibility verification, and scheduling using CPS/GE Centricity and the Scheduling Assistant tool.

The ideal candidate has at least two years in healthcare, strong customer service skills, and familiarity with Centricity Practice Management. You will support patient communications and uphold HIPAA privacy.

Qualifications

• Two years in healthcare setting required.
• Healthcare call center experience preferred.
• Strong data entry and typing skills.
• Familiarity with Centricity Practice Management is a plus.

Responsibilities

• Schedule clinic appointments including consultations and follow-ups.
• Verify patient demographics and insurance eligibility.
• Enter information into CPS and systems accurately.
• Answer calls timely and resolve patient requests.
• Maintain HIPAA confidentiality and professional conduct.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Phone etiquette

Education

High School Diploma or GED

Tools

Centricity Practice Management

Scheduling Assistant

Outlook / Microsoft Office

Job description

Southeast Orthopedic Specialists, LLC is seeking a Medical Office Scheduler for our Corporate Headquarters in Jacksonville, FL. The role requires accurate data entry, insurance eligibility verification, and scheduling using CPS/GE Centricity and the Scheduling Assistant tool.

The ideal candidate has at least two years in healthcare, strong customer service skills, and familiarity with Centricity Practice Management. You will support patient communications and uphold HIPAA privacy.