Medical Front Office - Plano

northstardiagnosticimaging; Plano (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

NorthStar Diagnostic Imaging in Plano, TX seeks a front desk receptionist to greet patients, schedule appointments, and manage records with a focus on accuracy and patient satisfaction.

Responsibilities include handling payments, answering inquiries, and maintaining confidentiality while supporting a busy clinical office. Flexibility and strong customer service are essential to success in this role.

Qualifications

• Applicant must be able to work flexible hours.
• Strong customer service and scheduling abilities are required.
• Proficiency with telephone communication and record keeping is expected.

Responsibilities

• Greet patients and visitors, answer inquiries, and direct to appropriate staff.
• Schedule appointments to optimize patient flow and keep on schedule.
• Maintain patient records and accounts, and collect payments.
• Protect patient confidentiality and assist during emergencies.
• Support team by performing related duties as needed.

Skills

Multitasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Applicant must be able to work flexible hours

Current position is 8am to 5pm Monday - Friday with hour lunch

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked