Medical Front Office - Frisco

northstardiagnosticimaging; Frisco (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

northstardiagnosticimaging in Frisco, TX seeks a friendly front desk receptionist to greet patients, schedule appointments, and manage records. You will handle payments, protect patient confidentiality, and support a busy clinic with accurate data entry and courteous service.

The role supports a welcoming patient experience and efficient daily operations. The position requires flexibility and the ability to work with several tasks concurrently, ensuring patients are seen on time and informed

Qualifications

• Proficiency in multitasking and time management.
• Strong customer service and communication skills.
• Attention to detail and scheduling abilities.

Responsibilities

• Greets patients and visitors by phone or in person and handles inquiries.
• Schedules appointments and maintains patient records.
• Maintains patient accounts and processes payments.
• Ensures confidentiality and protects patient rights.
• Maintains operations by following policies and procedures.
• Responds to emergencies and supports team.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Applicant must be able to work flexible hours

Current position is 8am to 5pm Monday - Friday with hour lunch

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked