Medical Front Office - Frisco East

northstardiagnosticimaging; Frisco (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

NorthStar Diagnostic Imaging in Frisco, TX is seeking a friendly front desk receptionist to greet patients and visitors, schedule appointments, and maintain patient records with attention to confidentiality.

You will handle patient payments, assist with billing, and support a smooth daily flow while offering reassurance to patients. The role offers $18 per hour, full- or part-time flexibility, health insurance, and PTO per hour worked.

Qualifications

• Experience handling front-desk duties and patient scheduling.
• Ability to maintain patient confidentiality.
• Excellent communication and organizational skills.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the phone.
• Optimizes patient satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by addressing anxieties and answering questions.
• Maintains patient records by filing and retrieving patient information.
• Maintains patient accounts by updating personal and financial information.
• Obtains revenue by recording and collecting patient charges; processing third-party claims.
• Supports emergencies and protects patient rights through confidentiality.
• Contributes to team effort by completing related tasks as needed.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Applicant must be able to work flexible hours

Current position is 8am to 5pm Monday - Friday with hour lunch

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked