Medical Front Office - Patient Service Specialist - KORT - Float

Select Medical; Bardstown (KY); On-site; USD 22,041; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, vision, and dental plans

Company-matching 401(k) retirement plans

Job summary

A healthcare organization is seeking a Patient Service Specialist in Bardstown, KY. The role involves managing patient registrations, scheduling appointments, and handling insurance verifications. Ideal candidates should possess a high school diploma, have one year of front desk experience, and some exposure to the healthcare sector. This full-time role offers a starting pay of $16/hour, comprehensive benefits, and opportunities for professional development.

Qualifications

• 1 year of front desk experience required.
• Health care experience preferred.
• 1 year of medical office experience preferred.

Responsibilities

• Manage patient registrations and provide information about appointments.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance verifications.

Skills

Reliable transportation

Customer service skills

Communication skills

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: Bardstown, KY

Type of Employment: Fulltime (FLOAT)

Schedule: Weekdays - Varies

Compensation: Starting at $16/hour (pending experience)

• This is a FLOAT position, which requires traveling between teams/centers in the greater Bardstown area.
• Reliable transportation and a clean driving record are preferred.

When patients enter our outpatient physical therapy center in Bardstown, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications

• 1 Year of Medical Office Experience