Medical Front Office - Patient Service Specialist - KORT

Select Medical; Alabama; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, Rx, Vision & Dental

401(k) retirement plan

Job summary

Select Medical in Madison, IN is seeking a Patient Service Specialist to greet and register patients, explain visit flow, and coordinate appointments at the outpatient physical therapy center.

The role includes scheduling, billing-related duties like collecting co-pays, verifying insurance, and communicating with attorneys, insurers, and translation services to ensure smooth operations. Full-time, weekdays, starting at $16/hour pending experience.

Qualifications

• High School Diploma or GED required.
• 1 Year Front Desk Experience required.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and explain visit flow to them.
• Schedule patient appointments in person and by phone.
• Maintain communication with attorneys, insurance providers, translation companies, and center leadership.
• Collect co-pays, manage payer approvals, and verify insurance.

Skills

Front Desk Experience

Healthcare Experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Madison, IN

Type of Employment: Fulltime

Schedule: Weekdays - Varies

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Madison, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.