Medical Front Office - Patient Service Specialist - KORT - Float

Select Medical; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision

401(k) retirement plans

Life and disability insurance

Job summary

Select Medical in Louisville, KY is seeking a Patient Service Specialist to manage front desk operations at our outpatient physical therapy center. This FLOAT role requires traveling between teams and centers in the greater Louisville area, assisting patients and supporting the business side of the center.

You will greet patients, schedule appointments, collect co-pays, verify insurance, and coordinate with offices and payers.

Qualifications

• High School Diploma or GED.
• 1 year front desk experience.
• Insurance verification experience.
• 1 year medical office experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys' offices, insurance companies, translation companies, market operational leaders and the business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Front desk experience

Scheduling experience

Insurance verification

Medical office experience

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: Louisville, KY (Ath. Trainers & Admin Center)

Type of Employment: Fulltime - FLOAT

Schedule: Weekdays - Varies

Compensation: Starting at $17/hour (pending experience)

• This is a FLOAT position, which requires traveling between teams/centers in the greater Louisville area.***
• Reliable transportation and a clean driving record is preferred.***

When patients enter our outpatient physical therapy center in Louisville, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Insurance Verification Experience
• 1 Year of Medical Office Experience

Preferred Qualifications

• Health Care Experience
• 1 Year of Scheduling Experience