Medical Front Office - Patient Service Specialist - KORT

Select Medical; United States; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical in Shelbyville, KY seeks a Patient Service Specialist to join our outpatient physical therapy center. You will manage the front desk, greet patients, schedule visits, and coordinate with staff to ensure a smooth patient journey.

The role supports billing and insurance processes, handling co-pays and authorizations while communicating with attorneys, insurers and partners. Part-time schedule, weekdays, with benefits and 401k options based on eligibility.

Qualifications

• Front desk experience in healthcare is required.
• Excellent communication with patients and staff.
• Ability to schedule and manage appointments.
• Strong customer service and multitasking skills.

Responsibilities

• Greet and register patients and inform them about procedures.
• Schedule patient appointments in person and by phone.
• Handle co-pays, insurance verifications, and authorizations.
• Communicate with attorneys, insurers, translation services, and leadership.

Skills

Front Desk Experience

Healthcare experience

Communication skills

Customer service

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: Shelbyville, KY

Type of Employment: Part Time

Schedule: Weekdays - Varies

Compensation : Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Shelbyville, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patients care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.