Medical Front Office - Patient Service Specialist

Select Medical; Elizabethtown (Lancaster County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision benefits

401(k) with company matching

Job summary

Select Medical in Elizabethtown, PA is hiring a Patient Service Specialist to greet, register patients, schedule appointments, and handle front desk duties at our outpatient physical therapy center.

The role includes collecting co-pays, coordinating with insurers, and maintaining smooth patient flow, with a Monday–Friday schedule and three evenings per week. Prior front desk experience is welcome, with mentorship provided.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

Position

Patient Service Specialist

Location

Elizabethtown, PA

Type of Employment

Full-time

Schedule

Monday - Friday (3 evenings per week)

Compensation

$17.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Elizabethtown, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED