Medical Front Office - Patient Service Specialist, Float

Select Medical; Tucson (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/RX, vision and dental

401(k) retirement plan and life/dis能力

Job summary

Select Medical's Patient Service Specialist - Float in Tucson is a full-time role. You’ll greet and register patients, explain what to expect during their visit, and help with scheduling and next appointments as patients check out.

You’ll also coordinate with clinics, attorneys, insurance and translation partners, collect co-pays, and handle authorizations and verifications to keep the center running smoothly. Clinic hours are weekdays.

Qualifications

• High School Diploma or GED required.
• At least 1 year of medical office experience.
• Front desk experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist - Float

Location: 6380 E Grant Rd, Suite 100 Tucson, AZ 85715

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday (Clinic Hours)

Compensation:$18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans