Medical Front Office - Patient Service Specialist, Float

Select Medical; Cedar Rapids (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision and dental

401(k) retirement plans

Job summary

Select Physical Therapy in Cedar Rapids is seeking a Patient Service Specialist, Float to join our outpatient PT centers. You will greet patients, register them, share visit details, and help manage appointments, schedules and inquiries.

This full-time role requires strong front desk and healthcare exposure and offers teamwork in a busy clinic environment. The position emphasizes patient-first service, accurate co-pay collection and payer verification while coordinating with clinics and

Qualifications

• High School Diploma or GED.
• 1 year front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position

Patient Service Specialist, Float

Location

Will be required to float to different clinics in the area.

• Home Clinic : 1847 1st Avenue SE, Suite 102, Cedar Rapids, IA 52240

Type of Employment

Full-time

Schedule

Weekdays, Monday through Friday, hours between 7-6:15

Compensation

$17.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, you want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

(benefits for full-time at 32+ hours/week)

• Start Strong : Our mentorship and orientation programs ensure a successful transition

• Recharge & Refresh : Generous PTO to maintain a healthy work-life balance

• Your Health Matters : Comprehensive medical/RX, health, vision, and dental plan offerings

• Invest in Your Future : Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

• Schedule patient appointments in person and via phone

• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience

• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Location

US-IA-Cedar Rapids

Job ID

383141

Position Type

Full Time

Experience (Years)

0

Category

Administrative - Administrative Services

Company

Select Physical Therapy

Min

USD $17.00/Hr.

Max

USD $20.00/Hr.