Medical Front Office - Patient Service Specialist - Float

Select Medical; Reston (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Medical/Dental/Vision

401(k) with company match

Job summary

Select Physical Therapy is seeking a Patient Service Specialist to greet patients, schedule visits, and handle front-desk operations at its Reston center. You’ll support both patient and business sides, ensuring a smooth check-in, accurate information flow, and timely communication with insurers and care teams.

The role requires at least 1 year of front desk and medical office experience, with benefits for full-time staff.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience.
• 1 year of medical office experience.
• Health care experience and insurance verification preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance companies, translators, and leadership teams.
• Collect co-pays, manage payer approvals, and handle insurance verifications.

Skills

Front desk experience

Medical office experience

Insurance verification

Customer service

Education

High School Diploma/GED

Job description

Overview

Position: Patient Service Specialist

Location: Reston,VA

Type of Employment: Full time (FLOAT)

Schedule: Weekdays - Varies

Compensation: $18-$22/hour - (Pending experience)

* This position requires traveling between centers in the greater Reston area.

* Reliable transportation and a clean driving record is preferred.

When patients enter our outpatient physical therapy center in Reston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong : Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh : Generous PTO to maintain a healthy work-life balance
• Your Health Matters : Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future : Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Health Care Experience
• Insurance Verification Experience
• Previous Therapy Experience
• 1 Year of OP Experience

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.

Equal Opportunity Employer/including Disabled/Veterans.

Location : Location US-VA-Reston

Job ID 379048

Position Type Full Time

Experience (Years) 1

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $18.00/Hr.

Max USD $22.00/Hr.