Medical Front Office - Patient Service Specialist

Select Specialty Hospital - The Villages; Wyncote (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Select Specialty Hospital - The Villages recherche un spécialiste des services aux patients à Wyncote, PA. Ce poste de front office à temps plein est vital pour fournir une expérience exceptionnelle aux patients dès leur arrivée. Les responsabilités incluent l'enregistrement des patients et la programmation des rendez-vous, avec une rémunération à partir de 17$/heure. Des avantages tels que des soins médicaux complets et un plan de retraite 401(k) sont offerts.

Benefits

Mentorat et programmes d'orientation

PTO généreux

Plan de santé complet

Plan de retraite 401(k)

Qualifications

• Diplôme de lycée minimum.
• Expérience de 1 an au bureau souhaitée.
• Compétences en service à la clientèle requises.

Responsibilities

• Enregistrer les patients et fournir des informations sur leur visite.
• Programmer des rendez-vous pour les patients en personne et par téléphone.
• Communiquer avec des bureaux d'avocats, des compagnies d'assurance et d'autres parties.

Skills

Service client

Saisie de données

Education

High School Diploma ou GED

Tools

Excel

Word

Outlook

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Wyncote PA

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary), 2-3 evenings until 7pm per week

Compensation:Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Wyncote, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Medical Office Experience
• Strong customer service skills
• Proficient with computer work and data entry: excel/word/outlook

Additional Data

Equal Opportunity Employer/including Disabled/Veterans